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Terms and Conditions


I offer NVC Training and Coaching. 


You can commission my services for a half day or one-day attendance.  Full agreement of bespoke services and predesigned courses, including the fee and terms of payment, is agreed with each client prior to starting the contract.

Cancellation and Refund

If I cancel an event your full FEE will be refunded.  I accept no liability for refunding flights or your accommodation costs.

If you are unable to attend a course, a full refund will be made if the cancellation request is received 14 days prior to the delivery sate of an in-person course and 10 days prior to delivery of an online course. After this period the fee will not be refunded but a credit note will be issued, valid for 1 year from the original training date, and can be used to attend a future course.   If cancelled an in-person course, you can rebook onto either an in-person or online course within the year. Other terms may be applicable for international events see below.


My coaching and training services can challenge you, your family (and/or your organisation) in ways that are dynamic, mentally and emotionally transformational.  We work to co-create resonance with the needs and values that are important to you all. The work we do together is highly likely to create change.

If you have any concerns, mental or physical health issues or special needs that may impact the way we work together you can contact me (in full confidence) to discuss whether my service will be appropriate for you or whether you might like to engage some extra support.

I am not a psychologist or analyst.  I do not offer advice, counselling or psychotherapy.
I have specialist knowledge and professional qualifications in Nonviolent Communication which offer training and coaching with.

By engaging my service, you certify that you acknowledge:

  1. My services are for educational purposes they are not a substitute for medical care and

  2. Under no circumstances, will you hold Carolyn Davies liable for any consequences for actions you choose to take as a result of engaging my service.

  3. Your contact information, work notes and purchases are stored by Carolyn Davies electronically. You can have full access to this information on request. Your Privacy is respected, which means that your records are confidential and will not be shared with any unspecified third party, to the extent permissible by law.

Dissatisfaction with my services

It is my intention to offer services in ways that value equality, inclusion, fairness, care, and respect and that support wellbeing.

I recognise that, despite my best intention, my service may not always be delivered or received in the way I would like it to. I welcome hearing feedback about anything you want to share with me. I am committed to learning and improving my communication, practice, and sessions.  – You can read my complaints process here.

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